This Privacy Policy describes how LIZ Wedding & Event Planner processes personal data of users visiting and using the website https://lizeventplanner.it. This information is provided in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 ("GDPR").
1. Data controller
The data controller is: LIZ Wedding & Event Planner — Via General Ferretti 1, Pavone Canavese (TO), Italy — VAT 12809090017 — liz.eventi23@gmail.com — +39 3458521999 — https://lizeventplanner.it
2. Personal data processed
The site may collect various categories of personal data.
Data voluntarily provided by the user
When the user fills in a contact form or books a consultation, the following may be collected: first name, last name, email address, phone number, expected wedding date, possible event location, consultation date and time, information about the wedding or event, messages and requests, and any other information voluntarily entered in the available fields.
Browsing data
During normal operation, the site may acquire technical data including: IP address, browser type, device used, operating system, date and time of access, pages visited, technical connection information. This data may be used to ensure proper operation and security of the site.
3. Purposes of processing
Personal data may be processed for the following purposes:
A. Responding to requests
To respond to requests sent via the site, email or other contact channels.
B. Managing the free consultation
To allow the user to book a consultation, check availability, record the appointment and manage the necessary information.
C. Sending booking-related communications
To send the customer communications about the appointment, including confirmations and, where provided, reminders.
D. Managing pre-contractual and contractual relationships
To manage requests relating to wedding planning, event planning and other services offered by LIZ.
E. Managing communications with the customer
To communicate with the user in relation to the request made, the appointment or the services requested.
F. Ensuring site security and operation
To prevent fraudulent use, abuse, unauthorised access and technical problems.
G. Compliance with legal obligations
To comply with obligations provided by applicable law.
4. Legal basis
Processing may be based on: performance of pre-contractual measures requested by the data subject; performance of a contract; compliance with legal obligations; legitimate interest of the controller, where permitted by law; consent of the data subject, where required.
5. Consultation booking
The site allows users to select an available date and time for a consultation. Data entered during booking is used to: record the appointment, manage availability, contact the customer, send booking confirmation, send any communications or reminders about the consultation.
After booking, LIZ may receive a notification containing the data necessary to manage the appointment. The customer may receive a confirmation email at the address provided during booking.
6. Email communications
The email address provided by the user may be used for communications directly connected to the request made, the consultation or the services requested. LIZ's official email address is: liz.eventi23@gmail.com.
7. Contact via WhatsApp
The site may allow the user to contact LIZ directly via WhatsApp. Use of WhatsApp is voluntary and entails processing of data under the terms and privacy policy of the relevant provider. LIZ does not control how WhatsApp independently processes data.
8. Third-party services
To provide certain features, the site may use technology services provided by third parties. Depending on the actual configuration, these may include: hosting, site management, booking systems, calendar services, email services, security services, analytics services, cookie management tools, integrated services. Providers may process personal data only in accordance with the relevant services and, where applicable, on the basis of contractual relationships with the controller.
9. Data disclosure
Personal data may be disclosed, where necessary, to parties providing services functional to LIZ's activities, including: technology providers, hosting providers, email service providers, calendar and booking services, professionals and consultants, authorised processing parties. Personal data is not sold to third parties.
10. Transfers outside the European Economic Area
Some technology providers may process personal data outside the European Economic Area. Where applicable, such transfers will be made in compliance with the safeguards provided by the GDPR, including adequacy decisions or other appropriate safeguards.
11. Data retention
Personal data is retained for the period necessary to achieve the purposes for which it was collected. Data relating to contact requests and consultations may be retained for the time necessary to manage the request and any subsequent relationships. Data subject to specific retention obligations will be kept for the period required by applicable law.
12. Data subject rights
The user may exercise, where provided by law, the following rights: confirmation of the existence of personal data concerning them, access to their data, rectification of inaccurate data, erasure of data, restriction of processing, objection to processing, data portability where applicable, withdrawal of previously given consent. To exercise these rights, contact: liz.eventi23@gmail.com.
13. Complaint to the supervisory authority
A data subject who believes that the processing of their personal data violates applicable law may lodge a complaint with the competent supervisory authority. For Italy, the competent authority is the Garante per la protezione dei dati personali.
14. Data security
LIZ adopts adequate technical and organisational measures to protect personal data against loss, unlawful use, unauthorised access, disclosure or alteration.
15. Minors
The site is not specifically aimed at persons under 18 years of age. LIZ does not knowingly collect personal data of minors through the site.
16. Changes to this Privacy Policy
LIZ may update this Privacy Policy to adapt it to legislative, technical or organisational changes. The updated version will be published on this page with the date of update.
17. Contacts
For any questions regarding this Privacy Policy or the processing of personal data: LIZ Wedding & Event Planner — VAT 12809090017 — Via General Ferretti 1, Pavone Canavese (TO), Italy — liz.eventi23@gmail.com — +39 3458521999 — https://lizeventplanner.it
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